All products manufactured by partner enterprises shall meet the requirements of German and international DIN and ISO standards. Should manufacturing defect be detected

All products manufactured by partner enterprises shall meet the requirements of German and international DIN and ISO standards. Should manufacturing defect be detected at any time throughout the service life defective products shall qualify for a free repair or replacement. The limited warranty period of twelve calendar months shall only apply to complex technical product torque tools and torque multipliers instrumentation and controls pneumatic tools hydraulic tools ratchets kit bags and luggage industrial furniture. Tools fittings and industrial furniture shall not qualify for a warranty-covered replacement if they become inoperative as a result of shock load impact (with the exception of tools specifically designed for such load type) as a result of rated force being considerably exceeded as a result of mechanical impacts unrelated to the performance of principal functions as a result of natural wear and tear of working surfaces and structural elements storage and operation under high humidity conditions or in a chemically aggressive environment products classified as consumables. WARRANTY BY PRODUCT GROUP 1. Industrial furniture and tool boxes. Warranty obligations should manufacturing defect be detected any items belonging to this group shall qualify for replacement or repair within 12 months of the date of sale provided that operating conditions are fulfilled. 2. Wrenches. Warranty obligations should manufacturing defect be detected wrenches shall qualify for replacement throughout the service life provided that operating conditions are fulfilled. Neither extensions nor shock loads may be employed. 3. Tommy bars. Warranty obligations should manufacturing defect be detected tommy bars shall qualify for replacement throughout the service life if operating conditions are fulfilled. Tommy bars are designated for manual operations. Tommy bar length shall ensure standard tightening force. Neither non-standard tommy bars additional extensions nor shock loads may be employed. 4. Drive sockets. Warranty obligations should manufacturing defect be detected drive sockets shall qualify for replacement throughout the service life if operating conditions are fulfilled.It should be taken into account that the employment of large to small square drive adapters makes it possible to use the tommy bars of unrated dimensions accordingly sockets and the adapter will be exposed to abovestandard loads which may cause their breakage. Please note The installation of the above-listed types of sockets into impact wrenches shall not be allowed. 5. Impact drive sockets. Warranty obligations should manufacturing defect be detected impact drive socket shall qualify for replacement throughout the service life if operating conditions are fulfilled. Fastenings such as rubber rings and pins shall be classified as consumables which do not qualify for a warranty-covered replacement. 6. Torque ratchets for drive sockets. Warranty obligations should manufacturing defect be detected torque ratchets for drive sockets shall qualify for a free repair or replacement within 12 months of the date of sale provided that operating conditions are fulfilled. Torque ratchets are designated for manual operations with standard drive sockets (caps) extensions and adapters of homogeneous coupling size. Please note Articulated ratchets are designed for lower loads specified on their grips. 7. Drive sockets and keys with inserts. In operation of the fastenings of critical components the fastener's working surface must be protected against damage for this reason the working surfaces of the following inserts shall have limited strength hexagon key impact hexagon key dodecahedron external TORX impact TORX spline cross fitting (PH) internal TORX impact TORX Damage to the working surfaces of the above-mentioned elements does not result from manufacturing defect but rather from the maximum load being exceeded which may not qualify for a warranty-covered replacement. 8. Standard T-shaped Z-shaped and L-shaped screwdrivers. Warranty obligations should manufacturing defect be detected screwdrivers shall qualify for replacement throughout the service life provided that operating conditions are fulfilled. Screwdrivers shall be operated with fasteners which conform to the type of tools. The use of fasteners which do not conform to tools will cause damage to working surface or extreme wear of the latter which shall not qualify for a warranty-covered replacement. Please note The following screwdrivers shall not qualify for replacement damaged as a result of bending loads fiat blade screwdrivers when operated with fastenings of a bigger size (breakage of fiat blade edge) Phillips screwdrivers when operated with fastenings of a smaller size (wear or folding of the middle of working end). 9. Pincers gripping devices pliers combination pliers expansion pliers round-nose pliers sidecutters cut-nippers scissors tin snips. Warranty obligations should manufacturing defect be detected the above-mentioned items shall qualify for replacement throughout the service life provided that operating conditions are fulfilled. Shock loads may not be employed. VDE model tools shall ensure protection against disruption of up to 1000 Volt in the absence of visible damage to the insulated coating. Cut-nippers and sidecutters of the remaining types shall be designed for nipping the wire the diameter of which is specified in the catalogue for each particular model. Bolt-cutters shall be intended for nipping items made of natural steel (with the exception of steel-wire ropes). Types and diameter shall be as specified in the tables provided in the catalogue. NORGAU 813 WARRANTY OBLIGATIONS WARRANTY OBLIGATIONS